Keeping You Informed
At Eastern Shore Natural Gas, we are actively monitoring and preparing for the Coronavirus that is impacting our service territory. We are committed to keeping you informed during this ongoing situation, so we encourage you to bookmark this page to easily access updates.
Be aware of scams. We will never call or approach you and ask you for payment via check, credit card or cash. Be aware of suspicious type calls and report any concerns to us.
CYBER SECURITY ALERT. PROTECT YOURSELF! Be vigilant on the internet and with emails, practice these self-protection measures in light of the COVID-19 Pandemic. For reliable updates and to learn more about cyber security visit: https://www.cisa.gov/coronavirus and https://www.consumer.ftc.gov/articles/0074-giving-charity
Important UpdatesRead a letter from Chesapeake Utilities Corporation President and CEO Jeff Householder »
The following national and state government resources provide the latest information on the Coronavirus pandemic, including steps you can take to remain healthy.
Centers for Disease Control:
Coronavirus Resources from the Centers for Disease Control and Prevention
World Health Organization:
Coronavirus Information from the World Health Organization
Frequently Asked Questions
What steps is the company taking to ensure the safety of their customers and employees from the Coronavirus?
In light of the growing concern with the spread of the Coronavirus, we have activated our company-wide Pandemic Response Plan, which includes:
- Following the guidance and recommendations of the Centers for Disease Control and Prevention (CDC), local government and health authorities and relevant industry agencies.
- Identifying critical functions to minimize service interruptions.
- Identifying key employees to keep critical functions operating.
- Addressing critical supplies, parts and inventory.
- Reducing non-essential travel.
- Limiting large gatherings of employees.
Have there been any reported cases of the companies being infected by the Coronavirus?
At this time, there are no reported cases of our employees being infected by this illness. If an employee, contractor or vendor exhibits signs of illness, they will not be allowed to enter a company facility. We have also limited access to our offices to essential personnel only.
What safety measures is the company taking to ensure the continuity of control room and pipeline operations?
The health, wellness and safety of our employees and customers is our top priority. Our operations employees are following rigid safety precautions to protect themselves in order to maintain safe and reliable service for our customers. These include restricting access to the control room, limiting group and departmental interactions, reporting directly to job sites/remote facilities and avoiding meetings in the office, hand washing and sanitizing, maintaining a six feet distance between themselves and others, and avoiding handshaking.
We know the stress of the Coronavirus crisis is a lot to handle, but it’s important to remain vigilant and adhere to the following safety tips:
Watch these short videos to learn more about the Coronavirus, safety precautions to take, smart hygiene habits and more.
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