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Notice To Customers

 

On March 5, 2019, the Florida Public Service Commission approved Florida Public Utilities Company’s Petition, Docket No. 20180061-EI, allowing FPUC to commence recovery of incremental storm restoration costs related to several hurricanes and tropical storms and the replenishment of the retail storm reserve that FPUC maintains pursuant to Rule 25-6.0143, F.A.C., of $1,927,648.  The approved surcharge increases the total bill for an average 1,000 kWh/month customer by $1.54, or about 1.1% over the current average bill.  This surcharge will be collected from customers over a period of two years beginning with the first billing cycle of April 2019. 

The restoration costs due to Hurricanes Matthew and Irma as well as several tropical storms through 2017 depleted FPUC’s storm reserve and left it in a deficit of $426,261, as of December 31, 2017.  Therefore, it has become necessary for us to seek recovery of these costs and restore the reserve to its pre-storm level.

For additional information, you may also contact the Commission, Office of Consumer Assistance and Outreach, at their toll free number: 1-800-342-3552 or visit the Commission’s website at the following link:
http://www.psc.state.fl.us/ClerkOffice/DocketFiling?docket=20180061.

Information is also available by visiting the Company’s website at www.fpuc.com.  As always, customers may contact the Company at:

 

2825 Pennsylvania Avenue

Marianna, Florida 32448-4004  

(800)-427-7712 (7:00a.m.-7:00p.m.)

Monday-Friday (9:00a.m-5:00p.m.)  

 

1750 S. 14th Street, Suite 200

Fernandina Beach, Florida 32034
(800)-427-7712 (7:00a.m.-7:00p.m.)  

Monday-Friday (9:00a.m-5:00p.m.)


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Take Advantage Of Energy Conservation Rebates.

Making energy-efficient upgrades at your home or business is one of the best ways to reduce long-term energy costs, but new equipment requires an initial investment. On the bright side, however? FPU offers rebates on a nice range of energy-efficient upgrades, helping you save in the beginning, as well as the long run. View Conservation Rebates

Schedule A Free Energy Check-Up.

A Free Energy Check-Up is a fast, easy way to find sources of energy waste in your home, and can help you save immediately. We also offer Free Online Energy Evaluations, which are available to both homes and businesses.Schedule a Free Energy Check-Up

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Florida Public Utilities is a subsidiary of Chesapeake Utilities