Notice To Customers
In October 2018, Hurricane Michael passed through FPUC's electric distribution operation's service territory in Northwest Florida. Hurricane Michael caused widespread and severe damage to FPUC's system resulting in 100 percent of its Panhandle customers losing electrical service. Through the extraordinary efforts of FPUC and its utility partners, service was restored to those customers who were able to accept it within just 22 days. FPUC expended more than $66.0 million to restore service. In 2019, FPUC also incurred costs related to Hurricane Dorian of $1.2 million.
On November 5, 2019, the Commission approved an interim rate increase associated with the restoration effort for Hurricane Michael. These rates were temporarily put in place until a final decision could be made by the Florida Public Service Commission. On September 21, 2020, the Florida Public Service Commission approved a Settlement and Stipulation between FPUC and the Office of Public Counsel regarding final recovery associated with these two hurricanes.
The approved final rates are comprised of two components, which include a change in base rates and an additional surcharge. The new charges reflect a reduction from the current interim rates being charged on customer bills for this restoration. Therefore, the total bill for an average residential customer bill will be reduced by approximately $2.05 per month.
The approved rates will be reflected on bills beginning with the November 1, 2020, bill for service. As a result of the Settlement and Stipulation, customers will also benefit from savings in the fuel cost recovery factor applied to their bill beginning in 2021. Click here to view the chart that provides a comparison of the current and new rates.
Further information can be obtained from the Commission’s website at the following link: http://www.psc.state.fl.us/ClerkOffice/DocketFiling?docket=20190156 or by contacting Florida Public Utilities Company, Monday through Friday at
(800) 427-7712 (7:00a.m.-7:00p.m.)
Ways To Keep Bills Low
While our new rate reduction will positively affect your energy costs, there’s no such thing as too much savings. Looking for ways to keep your energy bills as low as possible? These three resources are a great start!
Take Advantage Of Energy Conservation Rebates
Making energy-efficient upgrades at your home or business is one of the best ways to reduce long-term energy costs, but new equipment requires an initial investment. On the bright side, however, FPU offers rebates on a nice range of energy-efficient upgrades, helping you save in the beginning, as well as the long run. View Conservation Rebates
Schedule A Free Energy Check-Up
A Free Energy Check-Up is a fast, easy way to find sources of energy waste in your home, and can help you save immediately. We also offer Free Online Energy Evaluations, which are available to both homes and businesses.Schedule a Free Energy Check-Up
Learn A Few Simple Tips
Visit Our Energy Experts page for quick tips, Q & As and other tricks of the trade that’ll help you save energy like a pro.
Learn from the Energy Experts