Keeping You Informed
At Marlin Gas Services, we are actively monitoring and preparing for the Coronavirus that is impacting our service territories. We are committed to keeping you informed during this ongoing situation, so we encourage you to bookmark this page to easily access updates.
Be aware of scams. We will never call or approach you and ask you for payment via check, credit card or cash. Be aware of suspicious type calls and report any concerns to us.
CYBER SECURITY ALERT. PROTECT YOURSELF! Be vigilant on the internet and with emails, practice these self-protection measures in light of the COVID-19 Pandemic. For reliable updates and to learn more about cyber security visit: https://www.cisa.gov/coronavirus and https://www.consumer.ftc.gov/articles/0074-giving-charity
Important UpdatesA Message from Chesapeake Utilities Corporation President and CEO Jeff Householder Chesapeake Utilities Corporation Donating $200,000 to Support Communities During Coronavirus Response » Read a letter from Chesapeake Utilities Corporation President and CEO Jeff Householder »
The following national and state government resources provide the latest information on the Coronavirus pandemic, including steps you can take to remain healthy.
Centers for Disease Control:
Coronavirus Resources from the Centers for Disease Control and Prevention
World Health Organization:
Coronavirus Information from the World Health Organization
Florida Department of Health:
Governor Ron DeSantis
Florida Coronavirus Updates from the Florida Department of Health
Frequently Asked Questions
Will I still get my portable natural gas service?
Yes, you will still receive your portable natural gas delivery. Currently our delivery operations are operating without change in protocols or procedures. This is subject to change if state, local or federal emergency management recommendations or restrictions are put in place.
What if I smell gas outside?
Evacuate the property and go to a safe location at least 300 feet away from the impacted area, contact Marlin Gas Services and/or call 911. Marlin Gas Services emergency response protocols have not changed.
I would like to become a customer of Marlin Gas Services?
Currently Marlin Gas Services teams are operating as normal. Contact us at 727.375.5007 or firstname.lastname@example.org to discuss your service needs. Marlin Gas Services employees will not enter a property where a known quarantine situation exists.
Will my service be interrupted during the COVID-19?
Marlin Gas Services will continue to operate as normal. This is subject to change if state, local or federal emergency management recommendations or restrictions are put in place.
Will your driver be wearing gloves and a mask when they fill up my tank or at pipeline injection point?
Marlin Gas Services employees are operating using the guidance of the CDC and OSHA. Under normal conditions the delivery of natural gas at the tank or pipeline injection point would not require the use of any personal protective equipment beyond the normal PPE (Personal Protective Equipment) required for natural gas delivery. In the event the employee must enter the property, the employee may don additional personal protective equipment and interact using recommended health/safety measures. This may include the use of an N95 Respirator mask, protective gloves, personal distancing and hand washing prior to and post entry onto the property.
When your Service Tech enters into my business will he have gloves and a mask on?
Marlin Gas Services employees are operating using the guidance of the CDC and OSHA. Under normal conditions the delivery of natural gas would not require the use of any personal protective equipment beyond the normal PPE (Personal Protective Equipment) required for natural gas delivery. In the event the employee must enter the property, the employee may don additional personal protective equipment and interact using recommended health/safety measures. This may include the use of an N95 Respirator mask, protective gloves, personal distancing and hand washing prior to and post entry onto the property.
What steps is the company taking to ensure the safety of their customers and employees from the Coronavirus?In light of the growing concern with the spread of the Coronavirus, we have activated our company-wide Pandemic Response Plan, which includes:
- Following the guidance and recommendations of the Centers for Disease Control and Prevention (CDC), local government and health authorities and relevant industry agencies.
- Identifying critical functions to minimize service interruptions.
- Identifying key employees to keep critical functions operating.
- Addressing critical supplies, parts and inventory.
- Reducing non-essential travel.
- Limiting large gatherings of employees.
Have there been any reported cases of the companies being infected by the Coronavirus?
At this time, there are no reported cases of our employees being infected by this illness. If an employee, contractor or vendor exhibits signs of illness, they will not be allowed to enter a company facility. We have also limited access to our offices to essential personnel only.
What safety measures is the company taking to ensure the technicians entering my business are not contagious?
The health, wellness and safety of our employees and customers is our top priority. Our field employees are following rigid safety precautions to protect themselves and our customers. These include hand washing and sanitizing, wearing gloves, maintaining a six feet distance between themselves and others, avoiding handshaking, and avoiding contact with hard surfaces, such as tables and doors.
We know the stress of the Coronavirus crisis is a lot to handle, but it’s important to remain vigilant and adhere to the following safety tips:
Watch these short videos to learn more about the Coronavirus, safety precautions to take, smart hygiene habits and more.
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